When you’re looking to hire a qualified moving company to safely pack up and transport all of your belongings to your new home, you want a professional, honest and reliable firm. But opening the Yellow Pages or searching the Internet will turn up many options, leaving you not sure which one to choose. And unfortunately, the Internet has given con artists an easy way to present themselves as legitimate.
To help you avoid problems during one of the more stressful times in your life, the non-profit American Moving & Storage Association (AMSA) created the ProMover program in 2009, a certification program to give you the assurance you’re starting with an honest, reliable company. It has one guiding principle: give consumers a way to separate reputable, professional movers from con artists out to make a quick buck. Qualifying AMSA members are authorized to call themselves ProMovers and display the program’s logo.
Under the program, standards for membership in AMSA, the industry’s trade association, have been expanded to include a check for any felony convictions of the company’s owners or officers regarding matters over which the Federal Motor Carrier Safety Administration (FMCSA), the Surface Transportation Board (STB) or any state consumer protection agency has jurisdiction; verification of company ownership with the appropriate state corporation commission; a check of its Better Business Bureau rating; and a review of each applicant’s Web site for improper advertising. Each new applicant must also complete a signatory agreement attesting it will comply with FMCSA and STB regulations and uphold the AMSA Code of Ethics.
To help consumers easily find a ProMover, movers approved for the program are authorized to display an easily-recognizable logo — a distinctive, stylized capital blue “M” that, at a glance, gives customers the confidence and comfort of knowing they and their cherished possessions aren’t being “taken for a ride.” Look for this “seal of approval” on a professional moving company’s Web site, in its advertising and marketing materials and in its Yellow Pages ads. You can also verify a company’s participation at http://www.moving.org.