Illinois Commerce Commission Regulates Illinois Intra-state household good moves.
Illinois Rules and Regulations
Illinois Commerce Commission regulates Illinois household good movers for local and intrastate moves. The moving company is responsible for publishing a tariff, and the tariff is filed and regulated with the ILCC. The tariff outlines all of the services and charges for the movers, and the ILCC holds all movers in the state of Illinois responsible for following their published rates, and the regulations and procedures as set forth by the Commission.
In Illinois if your move is less than 35 miles, it is priced on an hourly basis. If the move is over 35 miles and falls entirely within the area covered by the counties of Cook, DuPage, Lake, McHenry, Kane, Kendall, or Will , it is still done on an hourly basis. If the move is over 35 miles, it is priced by weight and distance. Movers are required to display ILCC # on their vehicles when doing any moves within Illinois. Discounts or flat rating are not allowed on moves within Illinois except in certain very restricted geographic areas.
One important thing to remember is to make sure your local mover carries workers compensation insurance and the proper licensing on equipment and vehicles. All movers within Illinois are required to show proof of workers compesation as a condition of their license to operate.
If you have any questions regarding licensing or published tariffs, or complaints, contact:
Illinois Commerce Commission217-782-6448
527 East Capitol Avenue
Springfield, IL 62701
www.icc.illinois.gov
Illinois Movers and Warehousemen’s Association
www.imawa.com
217-585-2470
40 Adloff Lane
Springfield, IL 62703
Better Business Bureau of Illinois
BBB Headquarters
330 N Wabash Avenue Suite #2006
Chicago, IL 60611
www.chicago.bbb.org
Phone: (312) 832-0500
http://search.bbb.org/search.html (Reliability Report)
INTERSTATE MOVES:
For any questions on interstate moves, and finding a licensed mover, you may contact the:
Federal Motor Carrier Safety Administration
www.fmcsa.dot.gov
1200 New Jersey Avenue SE
Washington, DC 20590
1-800-832-5660
Protect Your Move (Federal Motor Carrier Safety Administration)
www.protectyourmove.gov
US Department of Transportation
www.dot.gov
1200 New Jersey Avenue SE
Washington, DC 20590
1-800-877-8339
1-866-377-8642
American Moving & Storage Association
www.moving.org
1611 Duke Street
Alexandria, VA 22314
1-800-849-2672
The following is a list of related moving contacts:
Illinois Chamber of Commercewww.ilchamber.org Springfield Office
215 E. Adams St.
Springfield, IL 62701
Main: 217.522.5512
Fax: 217.522.5518
Chicago Office
300 S. Wacker Drive, Suite 1600
Chicago, IL 60606
Main: 312.983.7100
Fax: 312.983.7101
www.illinoisattorneygeneral.gov Springfield Main Office
500 South Second Street
Springfield, IL 62706
(217) 782-1090
TTY: 1-877-844-5461
Chicago Main Office
100 West Randolph Street
Chicago, IL 60601
(312) 814-3000
TTY: 1-800-964-3013
Carbondale Main Office
1001 East Main Street
Carbondale, IL 62901
(618) 529-6400/6401
TTY: 1-877-675-9339
Chicago Department of Consumer Services
50 West Washington
Richard J. Daley Center, Room 208
Chicago, IL 60602
312-744-4006
TTY: 312-742-8705
Fax: 312-744-9089
www.cityofchicago.org/ConsumerServices
City of Des Plaines Consumer Protection Office
1420 Miner St., Suite 401
Des Plaines, IL 60016
847-391-5303
Fax: 847-391-5378
E-mail: consumerprotection@desplaines.org
www.desplaines.org
Division of Banks and Real Estate
122 S. Michigan Ave., Suite 1900
Chicago, IL 60603
312-793-3000
www.idfpr.com
Division of Insurance- Chicago
Department of Financial and Professional Regulation
100 W. Randolph St., Suite 9-301
Chicago, IL 60601-3395
312-814-2427
Division of Insurance- Springfield
Department of Financial and Professional Regulation
320 W. Washington St.
Springfield, IL 62767-0001
217-782-4515
Toll free: 1-877-527-9431 (Office of Consumer Health Insurance)
Toll free: 1-866-445-5364 (Consumer Assistance Hotline)
www.insurance.illinois.gov
Securities Department
Secretary of State
300 W. Jefferson St, Suite 300A
Springfield, IL 62702
217-782-2256
www.sos.state.il.us