HAWAII INTRASTATE MOVING RULES AND REGULATIONS
Hawaii’s Public Utilities Commission regulates Hawaii’s local and intra-state household moving. The moving company is in charge of publishing a tariff and the tariff is filed and regulated by the HPSC. This tariff outlines all of the services and charges for the movers, and the HPSC holds all movers in the state of Hawaii responsible for following by their published rates, policies, and procedures as set forth by the commission.
A moving company must have a PUC # displayed on the trucks. Local movers can charge an hourly rate or flat rate on the move as long as it is published in their tariff.
One important thing to remember is that you make sure your intrastate mover carries workers compensation insurance and the proper licensing on equipment and vehicles. For any questions on a mover’s tariff, rates and services, you may contact the:
Hawaii Public Utilities Commission 808-586-2020 www.puc.hawaii.gov 465 South King St., Room 103Honolulu, HI 96813
INTERSTATE MOVES:
For any questions on interstate moves, and finding a licensed mover, you may contact the:
Protect Your Move (Federal Motor Carrier Safety Administration) www.protectyourmove.gov
US Department of Transportation www.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-877-8339 1-866-377-8642
American Moving & Storage Association www.moving.org 1611 Duke Street Alexandria, VA 22314 1-800-849-2672
The following is a list of related moving contacts:
Hawaii Transportation Association 808-833-6628 P.O. Box 30166 808-833-6628 http://www.htahawaii.org/State Offices Office of Consumer Protection
Department of Commerce and Consumer Affairs
345 Kekuanaoa St., Room 12
Hilo, HI 96720-4388
808-933-0910
www.hawaii.gov/dcca
Office of Consumer Protection
Department of Commerce and Consumer Affairs
235 South Beretania St., Room 801
Honolulu, HI 96813-2419
808-586-2630
808-587-3222
www.hawaii.gov/dcca/ocp
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
1063 Lower Main St., Ste C-216
Wailuku, HI 96793
808-984-8244
www.hawaii.gov/dcca/ocp
Banking Authorities Division of Financial Institutions
Department of Commerce and Consumer Affairs
PO Box 2054
Honolulu, HI 96805
808-586-2820
Toll free: 1-800-274-3141 (Kauai)
Toll free: 984-2400, 6-2820# (Maui)
Toll free: 974-4000, 6-2820# (HI)
www.hawaii.gov/dcca/dfi
Insurance Regulators Insurance Division
Department of Commerce and Consumer Affairs
PO Box 3614 (Zip: 96811-3614)
Honolulu, HI 96813
808-586-2790
808-586-2799
www.hawaii.gov/dcca/areas/ins
Securities Administrators Securities Enforcement Branch
Business Registration Division
Department of Commerce and Consumer Affairs
P.O. Box 40
Honolulu, HI 96810
808-586-2744
www.hawaii.gov/dcca
Attorney General of Hawaii www.hawaii.gov/ag/ 425 Queen Street Honolulu, HI 96813 808-586-1500
Hawaii Chamber of Commerce www.cochawaii.com 1132 Bishop Street, Suite 402
Honolulu, HI 96813
808-545-4300 fax 808-545-4369
Department of the Attorney General
425 Queen Street
Honolulu, HI 96813 (
Telephone: (808) 586-1500
Fax: (808) 586-1239