Smooth Moving Pros was established in 2004 and is a family-owned/family operated business with 14 years of service. They operate within the greater Philadelphia region specializing in full-service interstate moves from and to Pennsylvania. To be more specific, they specialize in 1-bedroom, out-of state moves from and to apartments and homes. However, Smooth Moving Pros does not do full-service local moves. Locally, they provide only what’s called “moving labor services”, better known as labor only services. This means they can provide the manpower needed for jobs like loading and unloading trucks, PODs and storage units, and moving furniture and other items within the same building. They’ll provide any other services that require the use of extra hands but they don’t move people within the state from one location to another.
About Smooth Moving Pros
Smooth Moving Pros is owned by Nate W. who’s a full-time 6th Grade teacher. He says he started this business because he wanted to provide people with an honest, reliable moving service that customers could depend upon with assurance. This type of setup serves a dual purpose since, if managed correctly, it can also provide this business owner with a comfortable retirement. Given the high cost of living today, this is a thoughtful and smart business plan.
They’re properly licensed for conducting interstate moves and well covered by insurance policies totaling $1.7 million. They state they’ve completed over 3000 moves during their years in business. You’ll find their free online estimators while browsing through their website to help potential customers make initial estimations. The setup process starts when the company is contacted and their availability, moving date and all other pertinent details are confirmed. A $100 refundable deposit is required to secure the move date and upon completion of the move, the customer pays the agreed-upon fee minus the deposit already given.
Smooth Moving Pros claim to be a full-service moving company but some may understand the term “full-service movers” to mean they provide all-inclusive moving services from beginning to end. For example, 1) packing up everything in the home or apartment; 2) providing all packing supplies; 3) loading and unloading; and 4) unpacking and setting up everything at the new location. As you’ll see from the list of services below, this is not the case with Smooth Moving Pros.
List of Services
Flat Rate Out-of-State Moves
When reviewing Smooth Moving Pros’ website, it’s a little confusing when checking the number of rooms that they will move. For instance, they state their flat rate for moving a 1-bedroom apartment or home but at the same time, they also discuss moving studio and 2-bedroom apartments or homes as well. Also under this service, there’s some confusion about how much packing, if any, they actually do and how much unloading and setting up they’ll do at the new location. There’s confusion because while the company clearly states that it’s the customers’ responsibility to pack their possessions, some of the customer reviews state that the packing, unpacking or setting up was done for them.
However, they do provide a detailed price listing for their out-of-state moves for studio and 1-bedroom apartments. The flat rates listed include the following:
- A 16’ truck and 2 movers;
- comprehensive insurance coverage;
- loading and unloading;
- 2.5 dozen furniture pads; and
- coverage of all gas and tolls.
NOTE: Customers must do their own packing and purchase their own packing supplies.
Moving Labor Services
This service provides the necessary manpower for customers who have their own truck or transportation. Smooth Moving Pros will load and unload the customer’s truck, storage lockers, and PODs and up to 4 movers are available. Their “strictly moving rates” are as follows:
- $35/hour per mover; and
- a one-time travel fee of $30 that includes gas and time for getting to and from locations.
NOTE: All pricing pays for up to a 2nd floor walkup. There’s an extra fee for 3rd floor walkups and higher.
Interested customers should contact Smooth Moving Pros directly @ (267) 702-6683 to clear up any uncertainties regarding the information on their website.
Pros and Cons
- Extensive insurance policies totaling $1.7 million.
- Completed over 3,000 moves successfully.
- All Yelp.com reviews are 5-Star rated.
- Fully licensed for interstate moves.
- Free online estimators so interested people can immediately see an estimation of what it could cost them to use this company.
- Smooth Moving Pros say they’re “full-service” interstate movers but they do not offer full-service assistance.
- They’re not listed on the Better Business Bureau’s website so the only way to confirm their claims is to trust the reviews on their website and Yelp.com.
- Not being listed and accredited by the BBB can result in doubts about their credibility since the BBB is an unbiased, well-known and trusted website that establishes pertinent information concerning businesses.
NOTE: Always read your contracts and obtain all necessary information from the moving company. This is especially true for this company since some of their information requires further explanation.
Useful Information about Smooth Moving Services
Smooth Moving Pros are located at the following address:
333 Arch Street
Philadelphia, PA 19106
Tel: (267) 702-6683. They have an online contact form as well.
Hours of Operation:
Mon – Sun: 7am – 10pm
Credit cards are accepted. Apple and Android Pay and Bitcoin are not accepted. They offer military discounts and appointments are not necessary.
A Final Thought
Smooth Moving Pros is a relatively young business so there’s a lot of room for growing and improving their business. However, according to the numerous 5-Star ratings given, Smooth Moving Pros are off to an excellent start! These reviews reflect perfection at its very best and they’re comprehensive including descriptions such as promptness, courteousness, efficiency, carefulness, reasonably priced and highly recommended. The customers appreciated the company’s transparency as they answered all of their questions fully and effectively. In short, these satisfied customers made it clear that in their opinion, Smooth Moving Pros are beyond reproach!
We’d appreciate receiving impressions and opinions from any of you who may have recently used Smooth Moving Pros or are considering using them at a future time.