The Public Service Commission of West Virginia (Motor Carriers Section) regulates household moves. The mover must publish their tariff with the Public Service Commission of West Virginia. This tariff outlines all the services and charges for the movers, and the Public Service Commission of West Virginia holds all movers responsible for following by their published rates, policies, and procedures as set forth by the Commission.
Local movers are required to have their PSC cert # displayed on their vehicles along with the Federal Safety Administration requirements. There are no laws on whether the move is priced on an hourly basis or by weight and distance, as long as it is published in their tariff.
One important thing to remember is that you make sure you local mover carries workers compensation insurance and the proper licensing on equipment and vehicles.
To check and see if a company is licensed and insured, or for complaints, you may contact:Public Service Commission of West Virginia (Motor Carriers Division) 201 Brooks Street Charleston, WV 25301 www.psc.state.wv.us 304-340-0427 Better Business Bureau of West Virginia www.canton.bbb.org 910 Quarrier Street
P.O. Box 2541
Charleston, WV 25329-2541
Fax: 304 345-7511 http://search.bbb.org/search.html (Reliability Report)
For any questions on interstate movers, and finding a licensed mover, you may contact the:Federal Motor Carrier Safety Administration www.fmcsa.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-832-5660 Protect Your Move (Federal Motor Carrier Safety Administration) www.protectyourmove.gov US Department of Transportation www.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-877-8339 1-866-377-8642 American Moving & Storage Association www.moving.org 1611 Duke Street Alexandria, VA 22314 1-800-849-2672
The following is a list of related moving contacts:West Virginia Attorney General www.wvago.gov West Virginia State Capitol Building 1, Room 26-E Charleston, WV 25305
1-800-368-8808 Phone: (304) 558-2021 West Virginia Chamber of Commerce www.wvchamber.com 1624 Kanawha Boulevard East
Charleston, WV 25311
(304) 342-1115 West Virginia Insurance Commission www.wvinsurance.gov P.O. Box 50540
Charleston, WV 25305-
Phone Number: (304) 558-3707 Karl Angell, Jr., Director
Division of Weights and Measures
570 MacCorkle Avenue
St. Albans, WV 25177
Fax: 304-722-0605 City Office
Nemo Nearman, Director
City of Charleston
Department of Consumer Protection
P.O. Box 2749
Charleston, WV 25330