The Oregon Department of Transportation/Motor Carrier Transportation Division regulates Intrastate household goods moving in Oregon.
Oregon Rules and Regulations
The Oregon Department of Transportation/Motor Carrier Division regulates household movers. The movers are required to publish their tariff with the Oregon Department of Transportation. This tariff outlines all of the services and charges for the movers, and the Oregon Department of Transportation holds all movers in the state of Oregon responsible for following by their published rates, policies, and procedures.
Movers normally charge on an hourly basis for a local move, if the move is over 30 miles, it is based on the weight of the shipment and distance, plus materials and accesorial charges. Any charges must be approved by the Oregon Department of Transportation, and published in the mover’s tariff. Estimates are nonbinding, cannot be provided over the phone, and must be in writing if provided. The Oregon Department of Transportation encourages customers to get an estimate prior to your move. Also if a move is going to exceed 10% of an original estimate, an addendum to the previous estimate must be written by the mover, and initaled by the customer. All trucks are required to meet DOT regulations. Bills of Ladings must be approved by the ODOT. The mover is required to give every customer a General Information for Moving Household Goods in Oregon Bulletin, which provides the customer of moving services in Oregon. The only exemption in Oregon is if the population is under 10,000 people within city limits, the rates are not regulated. All emplyees of moving companies are required to have criminal background checks and cannot be employed if they have had a felony conviction in the last 3 years of employment.
One important thing to remember is that you make sure your mover carries workers compensation insurance and the proper licensing on equipment and vehicles.
To find a reputable company or questions on moving laws in the state of Oregon, you may contact:Oregon Department of Transportation 503-378-6963 503-378-6207 550 Capitol Street NE Salem, OR 97301-2530 www.oregon.gov/ODOT http://www.oregon.gov/ODOT/MCT/MOVING.shtml Oregon Moving and Storage Association www.ormsa.com 16303 NE Cameron Blvd Portland, OR 97230 503-236-1183 The Better Business Bureau of Oregon www.alaskaoregonwesternwashington.bbb.org http://search.bbb.org/search.html (Reliability Report) 4004 SW Kruse Way Pl, Ste 375 Lake Oswego, OR 97035
For any questions on interstate moves, and finding a licensed mover, you may contact the:Federal Motor Carrier Safety Administration www.fmcsa.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-832-5660 Protect Your Move (Federal Motor Carrier Safety Administration) www.protectyourmove.gov US Department of Transportation www.dot.gov 1200 New Jersey Avenue SE Washington, DC 20590 1-800-877-8339 1-866-377-8642 American Moving & Storage Association www.moving.org 1611 Duke Street Alexandria, VA 22314 1-800-849-2672
The following is a list of related moving contacts:Oregon Dept of Justice (Attorney General) www.doj.state.or.us 1162 Court Street NE
Salem, OR 97301-4096 (503) 378-4400 Oregon Chamber of Commerce www.oregonstatechamber.org PO Box 1107 Eugene, OR 97440 541-484-1314 541-484-4942 Banking Authorities Department of Consumer & Business Services
Division of Finance and Corporate Securities
PO Box 14480
Salem, OR 97309-0405
dfcs.oregon.gov Insurance Regulators Insurance Division
PO Box 14480 (Zip 97309-0405)
Salem, OR 97301-3883
Toll free: 1-888-877-4894 (OR)
insurance.oregon.gov Securities Administrators Division of Finance and Corporate Securities
Department of Consumer & Business Services
PO Box 14480
Salem, OR 97309-0405
Toll free: 1-866-814-9710
dfcs.oregon.gov Utility Commissions Public Utility Commission
Consumer Services Division
550 Capitol St., NE, Suite 215 (Zip: 97301-2551)
PO Box 2148
Salem, OR 97308-2148